Did you know that 55% of communication between people is in body language and eye contact? Yep — only 7% of communication is the words you use; 38% is your pitch, speed, volume and tone.
This underscores the importance of body language in negotiation — both in controlling your own and in understanding the other party’s.
Facial [...]
In the 1991 book Getting to Yes: Negotiating Agreement Without Giving In, Roger Fisher laid out nine negotiating principles that you should keep in mind as you build and grow your business.
1. Set the tone early.
You want to offset any bad rumors and be honest and truthful. This will set the negotiations up for long-term [...]
Ben Franklin, one of the founding fathers of the US, was full of sage advice, including his five tips for better bargaining. I believe that these would be helpful for you, so I share them here.
1. Be clear, in your own mind, about exactly what you’re after.
You need to have a goal in mind, or [...]
Before I really start talking about negotiation and how you can use this skill to best effect in your business, I thought I would spend a little time going over what negotiation is — and what it isn’t.
According to Wikipedia, “Negotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of [...]
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